Our Services

Each of our retail locations serves as a unique sanctuary, a meticulously curated space designed for individual expression and memorable experiences. Beyond our display cases, which are filled with an array of exquisite fine jewelry, you will discover an environment dedicated to personalization and connection. Our offerings include the signature permanent welding service, bespoke charm and chain assemblies, one-on-one styling consultations, and recurring community events. We maintain the philosophy that even the most cherished jewelry is intended to be worn daily, and we take immense satisfaction in assisting you as you find a piece that resonates with your personal narrative.

Our permanent welding service is perhaps our most iconic offering, allowing for the creation of custom-fitted solid gold chains and selected charms that become a constant part of your daily aesthetic. Whether you are looking for a bracelet or a necklace, our on-site technicians ensure a seamless fit that reflects your personal style. For those interested in personal adornment of a different nature, we also offer professional ear piercing services. You are invited to work with our specialists to design your own earring constellation, with both scheduled appointments and walk-in sessions available to accommodate your needs.

For clients interested in the highly customizable confetti charm chain, we provide complimentary design consultations at all our locations. Our on-site stylists are available to guide you through the process of selecting and assembling a unique bracelet or necklace. While many chains can be assembled during your visit, we also offer the option to design your piece in-store and have it professionally assembled at our studio, followed by complimentary shipping directly to your residence. No advance booking is required for these consultations; simply inquire with an available stylist when you arrive.

If you are in search of a milestone or engagement ring, we invite you to book a private consultation with one of our expert jewelers. We offer an extensive variety of settings and motifs that allow you to explore different moods and aesthetics, ensuring that the piece you choose is perfectly suited to your life. Our selection includes ethically sourced natural diamonds as well as lab-grown options, all of which are backed by our commitment to quality.

Beyond rings, we offer the diary chain, which allows you to create custom charm necklaces or bracelets using our signature chains. During a complimentary design consultation, we assist you in selecting and arranging up to thirteen individual charms, including pieces you may already own from your existing collection, to be permanently secured to your chain. Finally, our charm bar invites you to visit and curate a bespoke accessory from start to finish. You may select a solid gold chain in your preferred length and work with our stylists to pair it with various charm holders, gemstones, and lockets. This modular approach allows you to build your story over time, adding new elements as you see fit. We look forward to welcoming you into our shops, where our team stands ready to help you craft a piece of jewelry that is as meaningful as it is beautiful. Should you have any inquiries or need help coordinating your visit, please contact our team at ‪(408) 800-5702‬ or send a message to catbirdnycusa@outlook.com.